Franchisor claiming that additional fees are required
I have just signed up to be a franchisee and paid the agreed Amount of money up front after signing my contract. A week later we get a text and email saying the person who signed us up being one of the bosses got the price wrong and I now owe another $5,500! Do I have any legal rights here?
Hi there. It sounds like you are in a difficult position. Generally speaking, a legal contract is formed when all the parties agree on the terms, they have shown an intention to create a contract, and money or something else of value has changed hands. If both parties have signed a document labelled a ‘contract’, then this is a good indicator that a legal contract has been formed. However, whether a contract exists and the terms of that contract will largely depend on your particular circumstances and the dealings you had with the franchisor before you signed the contract.
If the franchisor made a mistake about the price and only notified you of the higher price after you had signed the contract, then you may have the option of withdrawing from the contract without penalty. The law recognises that if one party makes a mistake about an important term of the contract (such as the price), then the other party should have the option of walking away from the contract. Although you may be able to withdraw from the contract, this does not necessarily mean you can enforce the original agreed price.
The law also recognises that sometimes a party makes misleading or false statements when negotiating with another party in an attempt to induce them into signing a contract. This is called ‘misrepresentation’. If the franchisor made false statements about the amount owing under the contract as a way to get you to sign the contract, then he or she may be liable for misrepresentation. This would also entitle you to withdraw from the contract.
Suggested way forward
The easiest solution is to try to negotiate with the franchisor to resolve the matter. You may be able to reach a compromise. If this is unsuccessful, you should contact the Queensland Office of Fair Trading (www.qld.gov.au/law/fair-trading) which can provide you with advice on resolving commercial disputes such as this. You can also find more information about franchisee rights via the Queensland Government Business and Industry Portal at www.business.qld.gov.au. You should also consider speaking to a lawyer who can fully assess your situation and advise you of your legal rights. By pressing the “Consult a Lawyer” button, LawAdvisor can help you search for experienced lawyers and obtain fee proposals for their services. Costs for legal advice and representation will vary between providers based on experience and the scope of services.
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