We were on holidays in Sydney when my wife tripped on the base of a retail display. We have CCTV and photo evidence of what had happened.

My wife was taken to St Vincents and had Dynamic Screw placed in her broken femur and spent a number of weeks in hospital. We had medial insurance which covered most of the expenses. I was inconvenienced as I could not return home interstate while she was in hospital.

Other than cancellation fees and flight costs to see Specialist Doctors in Sydney we were not out of pocket to any great extent,but my wife is now unable to walk very far and has a decided limp because of the broken femur. My wife was 68 yrs when this happened but was able to walk freely and was not suffering from the leg pain she suffers from now,she was on a number of medications when the accident happened but did not suffer from the lack of mobility or leg pain she endures now.

What should we be doing to get costs and seek injury damages?